Terms & Conditions

PRICING

All Prices are quoted Canadian Dollars.Prices are subject to change based on availability of raw materials.

 

ARTWORK

Artwork may be sent disc or via email in the following formats:Adobe Illustrator (.ai or .eps),CorelDraw 9 (.cdr),Adobe Acrobat (.pdf ) or if logo is one color it may be sent as a High Resolution (.tif ) le. All les must be readable on a PC or Mac. Please include a laser printout of your artwork with the disk. All fonts must be converted to curves (paths,outlines).
Email: ask@mrtshirt.ca

 

ARTWORK / PAPER PROOF

Artwork will be e-mailed prior to production for customer approval.

 

PRE-PRODUCTION SAMPLE

If requested, a pre-production sample will be supplied at regular printing prices.

 

DELIVERY

2-3 weeks from receipt of artwork approval subject to product availability. Orders will be shipped prepaid and charged unless specified by customer. Shipping charges are always at cost.

 

CANCELLATIONS

Order cancellations after a job has started will have costs incurred.

 

DAMAGES & BREAKAGES

Every precaution will be taken when packaging and handling of goods due to the nature of the items. Please contact our customer service department to report damages or breakages. Please note, claims will be issued with the carrier in such circumstances.

 

RETURNS

No return shipments will be accepted without prior approval. Merchandise approved for credit may be subject to a restocking fee.

 

GUARANTEE

Mr. T-Shirt guarantees against defects in workmanship. Any imperfections in the raw materials are not considered defects and do not fall under this guarantee. Please contact our customer service department with any questions or concerns.